Communicating Cannabis Safety and Science From The Inside Out

When you live in a community that went from zero cannabis provisioning centers to a half dozen in less than two years’ time, you know that people are testing the weed waters.

The City of Muskegon adopted a land use ordinance that allows not only cannabis provisioning centers, but grow operations, processing, testing and transporting. Under the adult-use rules microbusinesses, special events and consumption lounges are also allowed. 

It’s one of the most inclusive cannabis ordinances on this side of Michigan.

There’s a term used in public health that you might not be familiar with—harm reduction. 

a handful of cannabis buds to illustrate cannabis provisioning centers

Harm reduction is a set of strategies and ideas that are aimed and reducing the negative consequences that might come from drug use. It’s not about trying to get people to stop using drugs (or alcohol for that matter) but helping people understand their limits, the consequences of using substances. It’s what public health departments have done for years—discouraged under-age drinking, teen smoking, all age drinking and driving and promoting safe sex to prevent HIV. 

Public health has been at the forefront of dozens of harm reduction efforts over the years. Cannabis is no different.

Canna Communication approached Public Health-Muskegon County (PH-MC) about harm reduction efforts and asked if they needed any communication help from a communication professional and cannabis insider.

So much of what people see generated from public health entities are negative when it comes to cannabis. We know that at some point negative advertising doesn’t work, it turns people off and doesn’t deliver the intended message. The Michigan Department of Health and Human Services (MDHHS) created a series of anti-cannabis videos in early 2020 which stirred up cannabis activists from across the state—the outcry about the portrayal of a cannabis consumer was so filled with stereotypes and cliches that MDHHS pulled the video series despite having spent $330,000 on the campaign.  We’ve spotted random billboards throughout Michigan created by local health departments that are making an effort to disparage cannabis, consumers, and the industry—and they’re doing it with medical cannabis funds.

Every year, local county entities are able to apply for funds from the State of Michigan for marijuana prevention education. The funds are derived from fees collected by the State from medical marijuana cards. Each county in Michigan can apply for funds and the dollar amount is based on how many people in that county hold medical marijuana cards—so the more cards, the more money that’s available. 

Prior to the passage of Prop 1 which legalized cannabis, many county sheriff’s departments applied for funds and used it for marijuana law enforcement. With legalization, law enforcement has backed off from applying and some county health departments have taken advantage of the pool of funds.

Canna Communication began working with PH-MC in the winter of 2020 with a research project to find out how parents who consume cannabis talk with their kids about use of the drug. That primary research with about 100 people from across Michigan helped us understand that science, honesty and facts were the most effective way to get a message across. Sure, we had an agenda—discourage kids from using cannabis and for parents to take care to keep cannabis from young people. 

The grant that PH-MC received was used in a four-part effort focused on encouraging youth to avoid cannabis via their parents’ input, discouraging pregnant women from using cannabis, safe consumption of edibles and information about driving and cannabis. We created a simple website with information that was fact-based and not meant to deceive or mislead people about cannabis. The website is a starting point for ongoing campaigns in those four areas—we can add information as it becomes available to use it as a home base for our efforts. We used social media and digital geofencing to spread the word. 

Working With Muskegon’s Cannabis Provisioning Centers

Once a cannabis business enters a community, it’s important for people there to understand the facts about the product, the risks involved and how to be a responsible consumer. Most provisioning centers (aka marijuana dispensaries) educate their budtenders and customers about the products they’re buying and start slow and go low is a common phrase that’s used to advise newcomers about cannabis edibles.   

PHMC also partnered up with four Muskegon-area provisioning centers—Park Place Provisionary, Cloud Cannabis, Bella Sol Wellness and Redbud Roots and provided pre-printed customer bags and social media materials regarding the safe consumption of edibles. It’s one way to meet cannabis users where they’re at.

Michigan voters made legal cannabis the law of the land, but the tone by which we educate people about cannabis is up to interpretation. Providing the facts with balanced information and avoiding judgment is the surest communication strategy.

For more information about this campaign give Canna Communication a call.

Feature photo by Botanical Rising on Unsplash

wzzm tv reporter at park place provisionary

Using PR for Promoting a Cannabis Brand

In the mix of communication tactics, business owners have multiple options from traditional advertising to social media and everything in between, but for quick results and a big bang, nothing beats using PR for promoting cannabis brand. Media relations is part of the PR package and it is great for reaching new audiences beyond your social media circle.

It might feel like traditional media is out of reach, but if you have a good story and are willing to pitch and follow up, the benefits are immense.

Here’s the story about how PR helped the start-up of Park Place Provisionary by Agri-Med and garner significant news coverage.

Park Place Provisionary is a locally-owned medical marijuana provisioning center in Muskegon, Michigan. It is also the first state-licensed center in the county and one of just a few on the in West Michigan. Those two things are notable and newsworthy and here’s why.

Increasingly, medical marijuana businesses in Michigan are owned by people who live outside the community. That’s because Michigan municipalities, for the most part, have opted-out of the zoning that allows them. So, with fewer places to locate, marijuana entrepreneurs are spreading out across the state and coming into communities where they have no connection.

We’ve seen it in Grand Rapids, Michigan’s second largest city where it is estimated that of the 80+ applicants for medical marijuana permits less than five are city residents. We’re not going to debate local ownership in this post. That being said, we think local ownership is the best option for a community.

The strategy we used to write the press release and make the pitch focused on local ownership and being the first to open in the market. We were able to use that hook to attract the attention of not only the Muskegon media but television stations in Grand Rapids, too.

ribbon cutting ceremony at park place provisionary

Here’s some of the text from the press release and I’ve highlighted parts that made this newsworthy.

Highlights of the Press Release

The provisioning center located at 1922 Park Street in Muskegon is owned by Muskegon resident and long-time business owner Greg Maki. Maki bought and renovated an old trucking and freight terminal for the provisioning center.

The building has undergone extensive renovation, connecting with city water and sewer, landscaping, lighting, and comprehensive security and surveillance, making the building secure, compliant and accessible. Located in Muskegon’s marijuana overlay district, Maki’s business is the first to be completed and opened in Muskegon.

“It’s great to be able to open my business in the place where I live. Being part of the community helped with everything from securing the property to working on-site every day to finding local contractors,” said Maki. Part of his motivation for getting into medical marijuana was to create a business where his sons and other close family members would want to work. His nephew Aaron Smith is the financial manager and his partner Tracy Powers is vice president. Other company leaders include non-family members. Charles Bronkema is the operations manager, and Cindy Devenport is Park Place’s compliance manager. In all 13 new jobs were created at the facility.

Agri-Med was the 9th applicant for a medical marijuana license when the state began licensing in December 2017; it was the 5th prequalified license that the state issued.

Hooks and Visuals for Cannabis PR

Park Place Provisionary was lucky to have so many good hooks: local, family and first. The media used those and also focused on the building renovation and how marijuana was improving a languishing industrial park in Muskegon.

We also created a small event, a ribbon cutting and grand opening for the store. It’s traditional for new businesses to cut a ribbon, and doing this at Park Place Provisionary helps normalize cannabis to people in the community. A ribbon cutting also allows the business owner to invite family, friends, elected officials and community leaders to gather and be part of the celebration.

photo of Greg Maki at the grand opening of his provisionary center. Cannabis PR helped make the event a success by using PR for promoting a cannabis brand

In public relations terms—the event and announcement was a home run. We garnered coverage from three television stations, several local newspapers and a public radio station, a business paper and an online hyperlocal news site. It’s a great example of how using PR for promoting a cannabis brand can bring new customers.

The initial impact was good for Park Place—they went from seeing about 20 customers in the first few days of the soft opening to a peak of more than 100 after the ribbon-cutting.  Keeping the momentum is the next step—communicating with patients via text and email, using social media and cannabis digital outlets to grow the business. And always looking for the next story to share with the media.

Results

Here are some of the links to the media stories that Canna Communication secured for Park Place Provisionary showing how using PR for promoting a cannabis brand can work and the messages that come across.

From Mlive, Muskegon’s newspaper and online news source. Another story was on West Michigan’s ABC affiliate, WZZM 13. The store also was featured on the local Fox affiliate, Fox17. Park Place Provisionary was also on the air at West Michigan’s public radio station WGVU.

Muskegon Times Muskegon’s online hyperlocal news site wrote this story.

WOODTV8 West Michigan’s NBC affiliate did an advance before the grand opening.

Let’s Talk About Your Cannabis PR

If you are opening a new facility or have another story to share related to your cannabis business or want to explore how using PR for promotion your cannabis brand can help you grow give us a call.

Public relations is our specialty. Contact Roberta F. King, APR to get the conversation started.  

a cannabis leaf used to illustrate cannabis news

Our Best Ideas for Pitching Your Cannabis Business Story to the Media

Placing stories about your cannabis business in the news is a powerful means of amplification that can’t be underestimated. It’s something businesses need to do regularly to get the word out and further normalize cannabis for the public.

We know that mainstream media is shrinking, and local newsrooms and outlets are harder to find. Yet, the impact of a well-placed cannabis business news story will have a positive effect on your business that is hard to duplicate. Depending on where you are, your local media will always have more readers, viewers and listeners than you will ever have on your social media site or in your enews subscriptions. And with the big cannabis hitters like Leafly, Cannabis Now, High Times, Culture or Ganjapreneur reaching new audiences there can be a game changer.

How do you get Your Cannabis Business Into the news?

It takes a combination of strategy, planning, being able to react quickly to trends and news and a bit of persuasion. Here’s how we work to make cannabis business news happen.

Build a Solid Relationship.

Having a good relationship with a reporter involves providing accurate, timely and newsworthy information; being available for interviews and being a good source. Sometimes being a good source is helping a reporter with a story that doesn’t involve you or your business, but is within the cannabis industry. Use a silver bullet, not a shotgun when making your pitch. While we like to be seen across the media, in multiple outlets, we write every pitch email personally and customize it to the reporter.

The Fast Pitch.

young woman with a softball to illustrate a pitch to the media of a cannabis business story

Journalists are busy people, and in a big newsroom, we’ve heard that a reporter can get about 200 emails a day. Make your pitch short, helpful and to the point. Don’t spend time on minor details in the pitch. You can stick that in the news release that’s either attached or detailed below the actual pitch. If you’ve succeeded in your pitch, they’ll read further.  If you can keep a pitch to about 150 words, you’re doing great!

Think of Your News With a Headline in Mind.

When you’re thinking about the pitch you’re making, write the headline you envision and use it for the subject of your email.  Anything that’s genuinely new and first makes good potential news stories. But it also must have an impact on the business you’re doing and the audience that the media outlet serves. Building a $2 million cannabis grow facility? That’s news. Are you hiring people in your community? That’s news. Are you bringing a new cannabis product to market? That’s news. Make sure when you use first and new that you have the data and research to back it up.

someone reading a newspaper with a headline about a cannabis business in it

Know Your News.

Some stories are breaking news, some are features, and others are evergreen in nature—that is—time doesn’t matter so much. Craft your pitch for what the news actually is and the media outlet you want to be in; it’s okay to ask a reporter about his or her deadlines. Keep in mind that print magazines often work 2-3 months in advance, weekly publications are working on stories the week or two before, and even daily print publications need some lead time. Breaking stories happen throughout the 24-hour news cycle and those are the opportunities for which you drop what you’re doing and jump in. Make sure for radio you have someone who is a willing and enthusiastic speaker, and for TV you’ll need something visual. For print and online, assets like photography help make a story happen.

Timing Matters.

a clock that illustrates timing when it comes to media for your cannabis business

Tuesdays and Wednesday are best days for pitches, and it appears that between 10 AM and noon are also good. But, if you have real news and are connected to the reporter, don’t wait to make the pitch. You can also use slow media times to your advantage. The week between Christmas and New Year is notoriously quiet in the news business as are other long holiday breaks. Remember if you make a pitch on a Friday, you might end up with a weekend news story, which isn’t all bad. If your pitch isn’t working, it could be your news is an internal update, which might best be shared on social media.

Make the quick decision to jump in and help when there’s a crisis. Established brands are always the first to help when disaster strikes—and your cannabis business can do this, too. If a tornado hits your community, or a flood or a family suffers from a fire—lend a hand and let the media know. Whether it is providing cases of bottled water, helping lead a drive for food or funds or giving people in your business time off to help out, that’s the kind of story the media likes during dark times.

Make Sure You’re Qualified to be on the Bandwagon.

Local news organizations often find some of their news leads from breaking national stories that are happening or even from news in a nearby media market. If it makes sense for you to jump in give your opinion on something or offer advice, then make the pitch. Newsjacking or inserting your company or brand into a breaking story is part of what PR professionals do. Keep up on cannabis news so that you can be part of the story.  Make sure you are educated on the subject and not straying too far from your area of expertise or brand.

In the cannabis community, there’s plenty of competition, but collaboration can move all of us forward as we evolve and grow as an industry. If you need a hand with your cannabis business news generation, Canna Communication can help, just give us a call or send a quick note.