If you are the owner of a new marijuana business, you’re probably thinking about a lot of things: compliance, human resources, inventory, customer service, security and how to handle all those twenty dollar bills! We hope you’ve given some thought to your marketing communication plan, too. Like most pursuits, taking the first step is the hardest part. To make that first step a bit easier, we suggest getting things underway with these six simple-ish things.
Develop Your Story.
People want to know how and WHY you got into the cannabis business, they want to hear about your vision and values around your business, too. These are vital parts of your company story. You’re in the medical marijuana business and it’s important, outside of making money, to tell people why you’re doing what you’re doing. Some of it’s personal, like fighting cancer or helping a family with an epileptic child; some of it might be business-related, as in you want to create jobs and contribute to the economy. Whatever your reason for being in the cannabis business, start forming a relatable story. Every successful company has a story.
Be an Expert About Cannabis.
Take time every day to read/watch/listen to cannabis news, especially regarding Michigan and cannabis as medicine. You expect expertise from businesses you patronize and your customers expect the same from you. You need to be able to help people understand the business of cannabis, too. Be accurate with your information and data, you don’t want to be the source of bad information. This acquired expertise will also help you as you connect with the media where your business is located.
Reach Out to The Media.
Media relations begins with getting to know the media. The newspaper reporters, radio personalities and TV journalists in your own community need to know who you are and what you’re doing in the medical marijuana industry. Reach out to them and make sure they know you are available as a resource for future cannabis stories. When you are awarded your license and start to establish your business make sure the media is the first to know.
Create Content and Be Social.
You’ve probably heard a lot about content lately. New and fresh content drives traffic to your website, and makes people come back for more, it’s the gasoline of SEO or search engine optimization. Content is the words, videos 
and images that you put on your website and on your social media pages. It needs refreshing regularly. High-quality content is an integral part of communication and marketing and while you’re selling something, you’re also helping people understand the why of what you’re doing. If you don’t have social media pages for your company, yet, get them established. You can do this long before your new marijuana business is open. It’s good to get your name out there, connect with people and practice your content posting habits.
Discover Your Niche.
While you want to work with everyone and provide medical marijuana to anyone with a card, there’s good reason to have some of your business be a bit specialized. Having a niche makes you different and will help you stand out from your competitors. To discover your niche, you need a passion about something you can address, you need to deeply know the audience you want to reach, you’ll need to research them and their interests, buying habits and behaviors and craft messages to them. Your niche interest needs to be authentic.
Define Your Brand.
A brand is the outfacing image of your business and its inner personality. It starts with your logo and is part of everything about your company including customer interactions. A brand is the personality of your company, not only who you say you are, but more importantly, what others say about you, too. Your brand is the culmination of YOUR work AND customer relationships. It is formed by the content you create, the story you tell, what you share on social sites and how you respond to a crisis. People outside your company will also determine your brand by their opinions, ideas and reviews, but it’s mostly formed by your content, interactions, voice and how your company behaves in the community.
Interested in learning more? Need help getting started?
We’d love to help you move your new marijuana business forward. Drop us a note and we’ll be in touch.